Coronavirus Update: We are still open and dispatching orders as normal. The safety of our customers and colleagues is of the utmost importance to us and we have put measures in place for your and our protection.
As voted the "Best Online Luxury Bathroom Products Retailer 2019", we pride ourselves on providing our customers with complete transparency at this time. Please view our Covid-19 Operational Statement and our Operational Opening Hours
Designer Bathroom Concepts is unequivocally committed to respecting the privacy rights of visitors to its website.
This policy statement is designed to give a clear explanation of how Designer Bathroom Concepts aggregates caches and applies personal data about you when browsing www.designerbathroomconcepts.com, shopping with us or otherwise providing your personal data to us. By definition, personal information includes any recorded information that identifies you personally which is inclusive of things such as your name, address or email address. Unless clearly stated in this Privacy Policy, Designer Bathroom Concepts will not make public, rent or sell your personal information to any third party unrelated to us without your prior permission, other than as required by law.
THE PERSONAL INFORMATION WE COLLECT
We ask for your personal information when you make an online purchase, register with Designer Bathroom Concepts, sign up for promotions, offers or competitions, or to receive news, or when you fill in the personal details section of 'Your Basket' to make a purchase. The web server also collects sessions pertaining to every visitor, including average time on site, top visited pages and IP address. We do not store credit card details nor do we share customer details with any 3rd parties.
WHAT WILL WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we work closely with online security providers such as VeriSign and SagePay to provide a safe and secure online shopping environment.
HOW WE USE COOKIES
What are cookies?
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the Designer Bathroom Concepts website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details.
Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalized web experience.
By using our site, you also consent to the use of these cookies. Cookies are used on our site for the following reasons:
We also offer you the facility to share your experience on our site through social sites such as Facebook and twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.
Are cookies safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.
Can I turn off cookies?
Designer Bathroom Concepts uses cookies to ensure that we provide the best possible standard of service to our online customers.
However, as part of our privacy and security policy, we require your consent to use them. To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer's hard drive. For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar. It must be noted that if you choose not to consent to the use of cookies, your experience of our site will be severely impaired and many integral aspects of the site, including (but not limited to) adding items to your shopping bag and accessing your account, will not work at all.
Our use of advertisement tracking
We also allow selected third parties who participate with us in marketing programs to place cookies when you visit our site. These cookies enable us to monitor which adverts you see and click on to get to our site. We currently use two companies for this and you can see their privacy policies at the following addresses: Adwords: http://www.google.com/policies/privacy/ads/ Criteo: http://www.criteo.com/us/privacy-policy These cookies are as safe as the ones used whilst you browse our site and neither of these third parties collects any personal data from which they would be able to identify individual customers. We are not responsible for the content or privacy policies of third parties or other websites.
YOUR RIGHTS
You may choose to restrict the collection or use of your personal information in the following ways:
If you wish to exercise any of the above rights, please contact us.
However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we may send.
Enter your name and address below to receive our exclusive Designer Bathroom Concepts brochure in the post.
* Not valid in conjunction with any other offer
Other brands eligible for additional discounts include: