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Additional Discounts This April/May...
5% On Orders Over £200
Use Code DBC5
10% On Orders Over £1000
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15% On Orders Over £2000
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Trusted by 218,588

Committed to Continuous Improvement

We are committed to continuous improvement and have established a quality management system that provides a framework for measuring and improving our performance; enabling us to deliver the highest quality product for every aspect of your bathroom, from product selection to delivery.


Quality Assurance

The system incorporates the following elements:

  • Exceptional Staff training
  • Elite selection process of affiliated suppliers
  • Continuous performance monitoring of all partners and suppliers
  • Providing accurate product information and detailed product imagery
  • Full product management from initial selection through to your delivery
  • Internal review programme
  • Meticulous attention to quality control at all times

Designer Bathroom Concepts commits to:

  • Develop a full understanding of the needs of our customers
  • To work in close co-operation with clients, customers, suppliers and approved trades people to provide the right quality work and service, first time
  • To actively seek product and customer feedback and to use this as a format for continuous assessment and improvement of our product portfolios and services
  • To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies

We will unquestionably commit to this with YOU through:

  • Clear communication ensuring the information you are provided is accurate
  • Rigorous documentation from placement of order through to delivery
  • Meticulous attention to detail reflective throughout our entire portal
  • Effective team working to deliver high service levels
  • Speed of service from answering your call/email to providing exactly what you require
  • Turnaround times ensuring accurate deliveries
  • Value for money across all product ranges
  • Rigorous and on-going training policy
  • Strong review processes on product selection, product quality and customer care

Designer Bathroom Concepts and its’ full team are committed to bringing to you some of the highest quality quality and design focused product from around the world.

You deserve the best and we are committed to delivering only the best to you and your home. Entrust in us in securing the highest quality product that is deserving of your family and your bathroom.

So confident are we in our Quality Assurance Policy that we reflect this strongly in our pricing policies and most importantly the product warranty provided across the product ranges.

You need only pick up the phone or email and enquire with one of our proficient and professional Bathroom Experts to determine our company is one of the rare few that complies fully with exactly what it says and means; YOU are our valued client and to you we will only deliver the best.

Quality Assurance - Designer Bathroom Concepts
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